"We've been using Pet 'N Play for a long time now and love it. We recommend it." Aisha

Rates

Daily Dog Walking and Vacation/Out-of Town Pet Sitting

(for up to 2 pets):

• 10 Minutes- $14 (min. of 2 visits per day, some restrictions apply)
• 20 Minutes- $17
• 30 Minutes- $20

Additional Rates:

• Each Additional 10 Minutes- $5
• Each Additional Pet (over 2)- $2
• Holiday Charge- Additional $10 per visit (Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Years Eve, New Years Day)
• Out-of-Area Surcharge- $5 per visit (Regular service area includes most Ann Arbor addresses- remote areas of Ann Arbor may also incur extra charge)

Minimum Service:

• To start as a customer, there is a minimum amount you will need to book and prepay. The minimum service is six 20-minute visits. This "6-pack" is worked down as you use our service, and expires 1 year from the initial consultation. Once you have used up the initial amount, you pay as you go. Think of this as a "retainer" which you work down. The "6-pack" purchase is not required for daily dog walking clients on a regular schedule.
  

Please note:  The first ever vacation visit for dogs is a requried minimum 30 minute visit.  Rates as of September 1, 2011 and are subject to change any time.

Pet Taxi Service:

• $20 for the first 30 minutes plus $.50/mile (first 10 miles free)
• $5 for each additional 10 minutes

Additional Fees:

• Copy of key - $5 (if 2 are not provided by client)
• In person key drop-off, pick-up, or certified mail - $10
• Emergencies - $30 per event (vet visit, lock out, etc.) + regular rates for service and any additional expenses.
• Returned Check Fee - $30 per item
• Late Payments - $10 (For daily dog walking clients with monthly invoicing, payment is due on the 15th of each month; for all other services, payment is due on or before the first day of scheduled service.)

Tips: Tipping is never expected, but always appreciated. All tips go to the sitter doing the actual visits.

Referral Program

Refer a Friend

• Refer a friend and receive one free 20 minute visit.  Referral must purchase at least one visit. 
  

Intial Consultation:  Always FREE!

Reservation/Cancellation Policy

For Daily Dog Walking Service (for clients with a regular schedule in place):

Reservations:

Requests for service made after 5pm the day before, or made on the same day, will incur an additional $5 charge.  Please note that these last minute requests are not guaranteed, and the time slot requested may not be available.  The more notice given, the more likely the request will be accommodated. 

Cancellations:

No charge for visit if canceled by 5pm the day before a scheduled visit.  1/2 charge applies for cancellations made after 5pm the day before, or for same day cancellations.  Full charge will apply if Pet 'N Play shows up for a visit and is not needed, or if already on their way when the cancellation is made (within one hour of the beginning of the scheduled time frame).  

For Vacation/Out-of-Town Service and/or Non-regular Dog Walking Service:

Reservations:

Requests for service less than 7 calendars days in advance will incur an additional $5 per visit late reservation charge, up to a maximum of $50.   Please note that last minute requests for service are not guaranteed, and time slots may not be available.  The more notice given, the more likely the request will be accommodated.

Cancellations:

No charge if scheduled service is canceled 7 or more calendar days in advance.  $30 charge for service canceled less than 7 calendar days in advance. There is No Refund if you leave later than scheduled, or return early and no longer need our service.

Please note during peak times (summer vacation, holidays, etc.) the reservation/cancellation policy may vary.

The following reservation/cancellation policy is for the Thanksgiving and Christmas holidays:

Reservations must be made at least 14 days ahead for any service during Thanksgiving weekend (Wednesday through Sunday), or for any service during December 23 through January 2. Otherwise the late reservation charge of $5 per visit ($50 maximum) will apply. There is No Refund for service cancelled less than 14 days in advance.

Please plan ahead!  Make your requests for service in advance, especially during peak times such as school breaks and holidays.  We want to ensure we can fit your pet into our schedule.  It is never too early to make a reservation, but it could be too late!

"Dogs are not our whole life, but they make our lives whole."- Roger Caras